Troubleshooting🔗

Starting HDevelopEVO Fails (Backend)🔗

Problem: Trying to start HDevelopEVO fails.
The dialog shows the error message Backend executable could not be found.
Possible Solution: Probably the backend executable (%HALCONROOT%\bin\x64-win64\hdevelopevo_backend[xl].exe file) was not installed correctly. Re-run the installation via SOM.

Problem: Trying to start HDevelopEVO fails.
The dialog shows error messages such as Failed to start HDevelopEVO backend, Backend tried to restart too often, or Backend exited unexpectedly.
Possible Solution: Verify that HDevelopEVO and HALCON are properly installed. If in doubt, re-run the installation via SOM.; Check the logs of security and antivirus software. The backend needs to be able to open a network port on 127.0.0.1.; The backend uses anti-debugging measures. Make sure the system does not have forensic analysis software installed.

Problem: Trying to start HDevelopEVO fails.
The dialog shows the error message HALCON License Error.
Possible Solution: Check whether HDevelop can be started.; Install a valid license file. For more information, see the HALCON Installation Guide .